I.I.I. Warns Consumers to Double-Check Coverage; Hidden Administrative
Fees and Other Charges Could Add Up If Not Properly Insured
INSURANCE INFORMATION INSTITUTE
Contact: Press
Offices
New York: 212-346-5500; media@iii.org
Washington, D.C.:
202-833-1580
NEW YORK, July 2, 2008 -- With so many people
planning to visit family and friends over the July 4th weekend, there are likely
to be long lines at rental car companies across the country. Properly insuring a
rental car can be confusing, frustrating and downright daunting. Unfortunately,
many consumers don’t even think about car rental insurance until they get to the
counter, which can result in costly mistakes, according to the Insurance Information Institute
(I.I.I.).
“Whether or not to buy rental car insurance or any other
insurance product should not be a snap decision,” said Jeanne M. Salvatore,
senior vice president and consumer spokesperson for the I.I.I. “Faced with a
number of choices, some renters either purchase all of the coverage or they
decline the insurance without knowing if they are covered by other policies.
This can result in either wasting money by purchasing unnecessary coverage or
having gaps in coverage, making the driver dangerously
underinsured.”
Many car rental companies now impose various fees after an
accident that you may not be aware of and will be held responsible for. These
fees can include: towing, storage, impound fees, loss of use, diminished value
and administrative services. “Administrative and diminished value fees vary
widely, costing anywhere from several hundred to several thousands of dollars if
you are involved in an auto accident,” said Salvatore.
Before renting a
car, the I.I.I. suggests that you make two phone calls—one to your insurance
agent or company representative and another to the credit card company you will
be using to pay for the rental car.
Insurance Company
Find out how much coverage you currently have on
your own car. In most cases, whatever coverage and deductibles you have on your
own car would apply when you rent a car, providing you are using the car for
recreation and not for business.
If you have dropped either
comprehensive or collision on your own car as a way to reduce costs, you will
not be covered if your rental car is stolen or damaged in an
accident.
Check to see whether your insurance company pays for
administrative fees, loss of use or towing charges. Some companies may provide
an insurance rider to cover some of these costs, which would make it less
expensive than purchasing coverage through the rental car company. Keep in mind,
however, that in most states diminished value is not covered by
insurers.
Credit Card Company
Insurance benefits offered by credit card
companies differ by both the company and/or the bank that issues the card, as
well as by the level of credit card used. For instance, a platinum card may
offer more insurance coverage than a gold card.
Credit cards usually
cover only damage to or loss of the rented vehicle, not for other cars, personal
belongings or the property of others. There may be no personal liability
coverage for bodily injury or death claims. Some credit card companies will
provide coverage for towing, but many may not provide for diminished value or
administrative fees. Some credit card companies have changed their policies,
too, so you may not have as much coverage as you thought.
To know
exactly what type of insurance you have, call the toll-free number on the back
of the card you will be using to rent the car. If you are depending on a credit
card for insurance protection, ask the credit card company or bank to send you
their coverage information in writing. In most cases, credit card benefits are
secondary to either your personal insurance protection or the insurance offered
by the rental car company.
If you have more than one credit card,
consider calling each one to see which offers the best insurance
protection.
At the Rental Car Counter
Since
insurance is state regulated, the cost and coverage will vary from state to
state. Consumers, however, can generally choose from the following
coverages:
Loss Damage Waiver (LDW)
Also referred to as a collision damage
waiver outside the U.S., an LDW is not technically an insurance product. LDWs
do, however, relieve or “waive” renters of financial responsibility if their
rental car is damaged or stolen. In most cases, waivers also provide coverage
for “loss of use,” in the event the rental car company charges the renter for
the time a damaged car can not be used because it is being fixed. It may also
cover towing and administrative fees.
Waivers, however, may become void
if the accident was caused by speeding, driving on unpaved roads or driving
while intoxicated. If you already have comprehensive and collision coverage on
your own car, check with your personal auto insurer to make sure you are not
duplicating coverage you already have. Should you decide it is necessary, this
coverage generally costs between $9 and $19 a day.
Liability Insurance
By law, rental companies must provide the
state required amount of liability insurance. Generally, these amounts are low
and do not provide much protection. If you have adequate amounts of liability
protection on your own car, you may consider forgoing additional liability
protection. If you want the supplemental insurance, it will cost between $7 and
$14 a day.
An umbrella liability policy, however, may be more
cost-effective. Umbrella liability insurance is so named because it acts like an
umbrella, sitting on top of your auto and homeowners (or renters) liability
policies to provide extra protection including accidents while driving your own
car or one that you rent. These policies, usually sold in increments of a
million dollars, cost as little as $200 to $300 annually for a million dollars
worth of coverage and another $50 to $100 for each additional million.
Those who do not own their own car and are frequent car renters, can
also consider purchasing a non-owner liability policy. This not only provides
liability protection when you rent a car, but also when you borrow someone
else’s car.
Personal Accident Insurance
Personal Accident Insurance offers
coverage to you and your passengers for medical and ambulance bills for injuries
caused in a car crash. If you have adequate health insurance or are covered by
personal injury protection under your own car insurance, you may not need this
additional insurance. It usually costs about $1 to $5 a day.
Personal Effects Coverage
Personal Effects Coverage provides
insurance protection for the theft of items in your car. If you have a
homeowners or renters insurance policy that includes off-premises theft
coverage, you are generally covered for theft of your belongings away from home,
minus the deductible. If you purchase this coverage through the rental car
company, it generally costs between $1 and $4 a day.
If you frequently
travel with expensive items such as jewelry, cameras, musical equipment or
sports equipment, it may be more cost-effective to purchase a personal articles
floater under your homeowners or renters insurance policy. With such a floater,
your valuable items are protected at home as well as while traveling anywhere in
the world and the coverage is broader.
Other Things to
Consider
States have minimum age requirements for renting a car
and most major rental car companies refuse to rent a car to someone who is under
21 and in some cases under 25. In addition, some rental car companies now
investigate your driving record and/or credit history so check with the rental
car company before picking up the car.
If you are planning to rent a car
abroad, contact both your insurance agent and travel agent to find out what you
need to do to be properly insured. Those driving a rental car from the U.S. into
Mexico may find it progressively more difficult to rent a car as U.S. rental car
companies are increasingly concerned about the rising crime rates in that
country. The minimum required insurance coverage to drive in Mexico is civil
liability insurance which covers you in case you cause injury or damage. Your
American liability insurance is not valid in Mexico for bodily injury, though
some American insurance policies will cover you for physical damage—check with
your agent or insurance company representative. You can also buy Mexican car
insurance in several American border towns; there are generally several
storefronts selling Mexican car insurance near the border.
For more
information about insurance, go to the I.I.I. Web site.